Sunday, March 14, 2010

Jonal Chong Hair Studio

And so.. following Her World's promotional advertisement, I made this booking with Jonal Chong for my mother and I for today.

The hair cut was okay for both my mother and I. But the experience was not good at all. First we had to wait despite our booking. Then we realised that the same guy who was busying with another customer's dye had to attend to both me and my mother. They didn't even ask if who wanted to go first. just went ahead to cut my mum's first. So I sat there waiting, den when he cut my hair, my mother sat there waiting. (There were times we were BOTH waiting cos he had to tend to the other lady who was dying hair.)

Worse was, he didn't even seek my mum's approval on his haircut. My mother had to prompt him to tidy up a few loose ends after he ordered a shampoo guy to remove her shoulder towel. That was when I had the time to check my fringe to realise there were a few loose ends. When told, he even insisted they belong to the back! But I know my fringe better. URGH!

And and, he allowed me to check my back, for me to realise a few stray clumps again, so he trimmed but didn't let me verify thereafter! And when making payment, my mother discovered some stray clumps at my back (cos he didn't let me verify remember?) and he had this long discussion with my mum insisting the stray clump was due to the hair being at e wrong place! Well, if you knew my obstinate mum, she won and he was coerced to trim it nicely. But i realised another stray strand of hair on my fringe that I JUST cut it off with my elephant scissors.

Haha.

And I was forced to pay cash for I dunno what reason. (guy said they dun accept VISA!?) I couldn't be bothered to find out le. He even suggested I sign package! What crap! I won't even THINK TWICE about NOT gng back. And when I enquired, only to realise that some hairdresser called in sick today. That's why they're so short-handed. So I suggested next time they could let the customer know, so the customer may decide if she wanted to return another day and dun have to suffer such negligent treatment! He tried giving excuses for his stupid decision. URGH! Totally not sweet.

What a tiring haircut. :(

P.S. After we got home, my mother felt some raw skin at e back of her neck. That's when I saw the cut caused by the razor when he was trimming her back. Please dun go there la. I totally discourage you from even TRYING. My neighbourhood got one simple salon much much better.

2 comments:

me said...

Wow, luckily I did a search on this Jonal Chong salon before turning up. Your blog certainly saves many of us from bad hair service/outcome heartaches!!

ladybird said...

Argh. Wish I had read this (and like hundreds more) bad review before I was lured by the promotional prices in the Straits Times today. BAD experience :( super pissed.